{"id":17871,"date":"2022-02-20T15:28:20","date_gmt":"2022-02-20T15:28:20","guid":{"rendered":"https:\/\/barazalab.com\/?p=17871"},"modified":"2023-09-04T05:44:54","modified_gmt":"2023-09-04T05:44:54","slug":"the-trauma-of-content-moderation","status":"publish","type":"post","link":"https:\/\/tuwele.com\/baraza_update\/the-trauma-of-content-moderation\/","title":{"rendered":"The Trauma Of Content Moderation"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">One of my all-time favourite TV shows is Black Mirror, that exquisite show exploring the disturbing side of technology set in a vaguely near-term future. Not all the shows are out rightly terrifying, most of them are more accurately described as eerie and unsettling, but in that way that draws you in rather than repels you from watching. I say this because there are episodes of this outrightly dystopian series that I\u2019ve watched several times over.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In May 2020, show creator Charlie Brooker said he was delaying writing any new episodes \u201cfor humanity\u2019s sake\u201d, as the coronavirus pandemic was about as much as he thought we could collectively bear. \u201cAt the moment, I don\u2019t know what stomach there would be for stories about societies falling apart,\u201d he said in an interview with Vulture.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It seems global capital is not moved to stop doing certain things for the sake of humanity, going by a harrowing story by Billy Perrigo, published recently in TIME magazine. It documents the brutal working conditions endured by content moderators in Kenya working for global social media platforms, primarily Facebook. Apart from low pay and relentless surveillance at work, the worst of it is the mental and emotional trauma that doing this work inevitably results in.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One content moderator who was fired for trying to get his colleagues to unionize described it this way: \u201cIf you do this work, it\u2019s very hard not to experience permanent scars to your emotions and mental state\u2026That sort of thing can change who you are\u2026It can destroy the fiber of your entire being.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The emotional and psychological trauma of this kind of content moderation, fueled by the demands of tech-powered capitalism has been uncovered again and again, in places as diverse as the <\/span><a href=\"https:\/\/restofworld.org\/2020\/facebook-international-content-moderators\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"font-weight: 400;\">US, the Philippines, India<\/span><\/a><span style=\"font-weight: 400;\">, and now, Kenya. Yet, in our context, government and industry types still keep talking glowingly about this work, proud that the country is \u201cattracting digital jobs\u201d. I shared this story on Twitter this week and it ended up being retweeted hundreds of times, but here I\u2019d like to share what user @CharlesDNichols <\/span><a href=\"https:\/\/twitter.com\/CharlesDNichols\/status\/1493390585927200769?s=20&amp;t=mUfl11_GeyNcqzwshkKsPw\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"font-weight: 400;\">tweeted<\/span><\/a><span style=\"font-weight: 400;\"> in reply to my post:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cI hear the other side of this conversation, which is essentially \u201cbeggars can\u2019t be choosers\u201d but the reality is we must do better.<\/span><\/i><\/p>\n<p><i><span style=\"font-weight: 400;\">African youth are the world\u2019s youth. Exposing them &#8211; or anyone &#8211; to such toxicity is wrong.\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">I think even Charlie Brooker would agree.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the meantime, here\u2019s:<\/span><\/p>\n<p><b>What We\u2019re Reading: <\/b><span style=\"font-weight: 400;\">\u201c<\/span><a href=\"https:\/\/www.nytimes.com\/2022\/01\/03\/opinion\/diet-resolution.html\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"font-weight: 400;\">Diet Culture Is Unhealthy. It\u2019s Also Immoral<\/span><\/a><span style=\"font-weight: 400;\">\u201d, a guest essay published by The New York Times. The writer, Kate Manne, is an academic philosopher, and she makes the striking connection between diet culture and our own value judgments, even the way we evaluate the merit of philosophical arguments: \u201cPhilosophy, with its characteristic emphasis on reason, often implicitly conceives of rationality as the jurisdiction of the lean, rich, white men who dominate my discipline. We praise arguments for being muscular and compact and criticize prose for being flabby, flowery, and, implicitly, feminine.\u201d This except honestly doesn\u2019t do it justice &#8211; read the essay.<\/span><\/p>\n<p><b>What We\u2019re Watching:<\/b><span style=\"font-weight: 400;\">\u00a0 All around the world, a deadly war on journalism is raging. Every week a journalist is killed and in 8 out of 10 cases, the killers go free. The documentary \u201c<\/span><a href=\"https:\/\/www.freepressunlimited.org\/en\/current\/killing-truth-short-documentary-safer-word-truth\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"font-weight: 400;\">Killing the Truth<\/span><\/a><span style=\"font-weight: 400;\">\u201d tells the stories of journalists Jan Kuciak and Norbert Zongo, killed for doing their jobs.\u00a0<\/span><\/p>\n<p><b>What We\u2019re Listening To<\/b><span style=\"font-weight: 400;\">: <\/span><a href=\"https:\/\/music.apple.com\/us\/album\/catch-me-if-you-can\/1597698924\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"font-weight: 400;\">Catch Me If You Can<\/span><\/a><span style=\"font-weight: 400;\">, a new album release by Adekunle Gold. On the album notes on Apple Music, Adekunle Gold says: \u201cI want everyone who listens to this album, fan or not, to understand my story, embrace their own and be fiercely committed to living life with no regrets.\u201d YES!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As always,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Christine Mungai<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Curator | Baraza Media Lab<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of my all-time favourite TV shows is Black Mirror, that exquisite show exploring the disturbing side of technology set in a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17916,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[113,70],"tags":[],"class_list":["post-17871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-christine-mungai","category-barua-ya-baraza"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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